I can count on all the folks at Mortgage Hawaii to give my clients a positive experience when applying for a mortgage. I don’t hesitate to send people I care about to them because I know they’ll be treated with respect, care and the way I would want to be treated if I was the one applying. I appreciate their boosts of confidence to my buyers, encouragement, gentle ways of breaking bad news, and determination to get the loan done.

They have access to superior loan products and the know-how to get my clients approved. They work within our timeline and rarely have to ask for extensions. I’ve been very pleased with the service from Mortgage Hawaii.

– S.K.

Cathy is the only person I know that puts my needs before her own. Whether it was a residential loan or a commercial loan, she always made it happen on my timeline. Good people are hard to find and she's one of the best. Regardless of what time zone I was in, she always picked up and returned my calls promptly. When you're looking for the best lending customer service then put up the cat signal and Cathy will come to the rescue.

– M.Z.V.

As a first-time homebuyer, I had the pleasure of working with Alan. When you partner with Alan, you will appreciate the way he takes his time to review every step of the loan process and address all your questions and concerns. I would highly recommend his services to my family and friends.

Alan is very knowledgeable, responsive, and always looked out for my best interests. I felt very comfortable and trusted Alan throughout my journey to becoming a homeowner! He even helped me refinance, which significantly reduced my monthly payment and granted me stronger financial freedom. Mahalo nui loa!

– K.K.

Mortgage Hawaii made the loan approval process seamless and stress free. All of the paperwork and documents needed to obtain a mortgage were quite intimidating, but their professional and courteous staff answered inquiries promptly and were readily available to offer suggestions or help me trouble-shoot when needed.

Throughout the entire process, Marshall Lum and his team were there to guide me and helped ensure I had the proper documents submitted, completed the appropriate paperwork by deadlines, and had the best mortgage rates so I could finally achieve my goal of being a homeowner in Hawaii!

– V.H.